Privacy Policy

When you submit the signup form we collect your business name, contact name, phone number, email address, the service you offer, the cities and counties you serve, your order type, the number of leads you want, and your agreement to the Terms.

When your account is active we keep records of the leads routed to you, including the caller number, call date and time, call duration, and the rate that applied. We also keep a record of payments you make and the orders those payments cover.

We use your details to confirm coverage in your service area, activate your account, route live leads to your phone, manage your lead balance, and answer questions about specific leads.

We use lead records to confirm billable leads, credit back leads that do not qualify, and review disputes submitted by email or text.

Leads routed to you are sent only to you. We do not sell your information and we do not share your contact details with other partner companies.

We use payment processors to accept prepaid lead orders. Payment is confirmed by hand by our team, and the payment provider handles your card or account details under its own privacy policy.

We keep buyer account records and lead records for as long as your account is open and afterward as needed to resolve disputes, keep accurate accounting records, and meet legal requirements.

You can ask us to correct your details, pause your account, or close your account at any time by contacting us. When you close your account, any remaining balance is handled with you directly by our team.

Office: (202) 929-0560. Text: (240) 389-5745. Email: Amber@biroqconsulting.com.