Terms

BIROQ Consulting provides live inbound phone leads from homeowners to home service businesses in the United States. These terms cover every order placed through this site, by phone, or by email.

A lead is a live inbound phone call from a homeowner who is looking for a service you offer and who is located inside the service area you gave us.

Leads ring directly to the phone number on your account. Each lead is sent to one business only and is never resold.

Rates range from $65 to $150 per qualified lead and depend on your service type and location. Estimates shown on this site use that range and the volume discount tiers.

Estimates are not a quote. Your exact rate is confirmed by a BIROQ Consulting team member before any payment link is sent.

5 to 9 leads: standard rate.

10 to 19 leads: 5 percent off.

20 to 49 leads: 10 percent off.

50 or more leads: 15 percent off.

A lead is billable when the call lasts longer than 120 seconds, comes from inside your service area, and is a request for a service you offer.

These leads are credited back to your balance and are not billable: callers outside your service area, repeat calls from the same number within 7 days, requests for a service you do not offer, sales calls, spam, wrong numbers, and calls you miss or do not answer.

Submit any dispute within 72 hours of the lead by email or text. Include the caller number, the date and time, and the reason for the dispute.

Approved disputes are credited back to your lead balance and are not charged.

A one-time package is billed before leads begin. Unused leads stay on your account as credit and do not expire while your account is in good standing.

A recurring weekly or monthly plan is billed at the start of each period for the number of leads you selected, with a minimum of 5 leads per period. You may raise, lower, or pause a recurring plan anytime before your next billing date.

Payment is made through a secure PayPal payment link after your rate is confirmed. Leads are not delivered until payment clears and your account is activated.

We support businesses in cities and counties across the United States. Coverage is confirmed during setup. Lead volume varies by service, location, and season, and no specific number of leads, jobs, or revenue is guaranteed.

Your account may be paused when your balance runs out or a payment fails. Paused accounts stop receiving leads until the balance is funded again.

We may close an account for misuse, for repeatedly disputing valid leads, or for misrepresenting the business.

Questions about these terms: BIROQ Consulting, 800 Maine Avenue, SW, Washington, DC 20024. Office (202) 929-0560. Mobile (240) 389-5745. Amber Sullivan, Amber@biroqconsulting.com.